Privacy Policy

Last updated: June 1, 2025

Who We Are

SKELA RV Upholstery Repair (“Company,” “we,” “our,” or “us”) provides mobile RV furniture re-upholstery services across the entire coastline from Miami and Fort Lauderdale to West Palm Beach and Stuart, FL. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://rvupholsteryrepair.com (the “Site”) or interact with our services.

Information We Collect

Category Examples How We Collect
Information you provide Name, Email (both required); Phone (optional); Location; Project description; Photos you upload When you fill out the “Get Free Estimate” form, call, text, or email us
Device & usage data IP address, browser type, pages visited, time spent, referring URL Automatically via cookies, Google Analytics, Google Tag Manager
Cookies & similar tech. Session, preference, analytics cookies Your browser when you access the Site

Sensitive data: we do not request Social Security numbers, credit-card details, or medical information. Please avoid submitting such data.

How We Use Your Information

  • Provide quotes & services you request
  • Respond to inquiries, calls, or texts
  • Improve Site performance, user experience, and marketing
  • Send service updates or promotions (only if you opt-in)
  • Detect, prevent, and address security issues or fraud
  • Comply with legal obligations or protect our rights

Legal Bases for Processing

RegionLegal basis
United States (incl. CCPA/CPA/VCDPA)Legitimate interests; contract performance; legal obligation
EEA / UK (GDPR)Consent (cookies & email marketing); contract performance (estimates); legitimate interests (analytics); legal obligation

Sharing Your Information

We do not sell or rent your personal information. We may share it only:

  • With service providers (hosting, analytics, email) under confidentiality
  • If required by law (e.g., subpoena)
  • To protect rights & safety of the Company, our customers, or others
  • As part of a business transfer (merger, acquisition) — we will notify you

Your Choices & Rights

  • Access / Correction / Deletion: email us (see the Contact Us section).
  • Opt-out of marketing: use the “unsubscribe” link or email us.
  • Cookie controls: adjust browser settings or use our cookie banner.
  • California residents: may request disclosure or deletion of personal info collected in the past 12 months (identity verification required).

Cookies & Tracking

We use cookies to remember preferences, compile analytics via Google Analytics, and measure advertising performance (if applicable). You can refuse or delete cookies in your browser; core Site functionality will remain available.

Data Retention

  • Form submissions & project files: kept up to 2 years.
  • Analytics data: retained per Google Analytics defaults (currently 14 months) or shorter where required.

We may anonymize or aggregate data for statistics and retain it indefinitely.

Security

We employ HTTPS encryption, firewalls, and access controls; however, no system is 100 % secure. Submit information at your own risk.

Children’s Privacy

The Site and services are not directed to children under 13. We do not knowingly collect their data. If you believe we have, contact us to delete it.

Third‑Party Links

External sites (e.g., Google Maps) are governed by their own privacy practices. Review those policies before providing data.

SMS Privacy Policy

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us

RV Upholstery Repair
Email: support@rvupholsteryrepair.com
Phone: (561) 788-7277

Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date reflects the current version. Material changes will be posted on the Site and, where legally required, we will seek your consent.

Thank you for trusting SKELA RV Upholstery Repair.

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